Terms and Conditions

These terms govern bookings, payments, and treatment policies at Eric Kim Clinic.

1. Appointments & Cancellations

We kindly ask for at least 48 hours’ notice to cancel or reschedule appointments. Failure to do so may result in a cancellation fee or forfeiture of a deposit.

2. Payment

All treatments must be paid in full on the day of the appointment. Deposits are non-refundable unless cancelled in accordance with the cancellation policy.

3. Medical Eligibility

Treatment may be refused if the clinician deems it unsuitable or unsafe based on medical history or clinical assessment.

4. Results Disclaimer

Treatment outcomes may vary between individuals. No guarantees can be made regarding the results of aesthetic procedures.

5. Complaints Policy

If you are dissatisfied with your experience, you are encouraged to contact the clinic directly. We will aim to resolve any issues fairly and promptly.

By booking an appointment, you agree to these terms and confirm that you have read our Privacy Policy.